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CALL US: +65 6773 9135
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You have some questions in mind about Renting products from us? The following frequently asked questions (FAQ's) and answers should provide the appropriate elements:
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What about if I keep the product longer than expected ? |
No Worry we will extend the contract and offer you the best price for the new commited period |
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What about if I return the product earlier ? |
No penalties will be charged, we just adjust the charges accordingly. |
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How do I know that Livingston is a reliable company to deal with ? |
We have been operating for 40 years and wouldn't without a good quality of service |
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What about delivery and collection? |
We manage on your behalf both , it makes your life easier |
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How do I get informed of the delivery |
We will contact you and gave you the details about your delivery |
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What happens at the end of the rental contract ? |
Our Customers service will contact you and ask you whether you wish to extend or return the product |
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Can I book a product for a future requirement? |
We can reserve equipment for the future |
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How do I get trained on the product ? |
If needed we will support you over the phone so that you can get the best use of the product you rent |
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Do you supply Calibration Certificates if required? |
Products are delivered with appropriate Certificate of Calibration |
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What happens if a product fails ? |
We swap it for free: this is part of our service |
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My equipment needs calibration, what should I do? |
Just contact us and we will manage that |
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How can I find out what I have on rent from Livingston? |
We can provide you, on demand, a Hire Management report |